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Updates to Manychat’s Phrases of Service and Privateness paperwork


We preserve our authorized paperwork up-to-date in accordance with the modifications in our product, evolving authorized necessities, and suggestions from our customers. As a part of our newest replace, we’re making some modifications to our Phrases of Service, Privateness Coverage, and Information Processing Addendum. The updates will go into impact on Might 1, 2023.

Right here’s a abstract of the important thing highlights:

Phrases of Service

  • We made substantial modifications to clarify our rights and our clients’ rights extra clearly with respect to our companies.
  • We added a dispute decision provision, which incorporates an arbitration clause, to set forth the procedures for resolving disputes between Manychat and our clients.
  • We up to date our billing and fee phrases to offer extra particulars on how we invoice our clients for our companies.

Privateness Coverage

  • We made changes to higher describe how we could gather, use, and disclose your info.
  • We added extra details about our use of cookies in our new Cookies Assertion.
  • We up to date the contacts of our privateness representatives within the EU.

Information Processing Addendum

  • We made it in keeping with the latest modifications in privateness rules. 
  • We up to date the checklist of safety measures we use to guard your knowledge.
  • We up to date the checklist of our Service Suppliers and Sub-Processors.

We encourage you to learn the up to date paperwork in full.  It’s also possible to discover hyperlinks to earlier variations within the header of every doc.

If in case you have any questions in regards to the updates please be at liberty to contact us through Help Portal or electronic mail privateness@manychat.com.

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The contents of this weblog had been independently ready and are for informational functions solely. The opinions expressed are these of the creator and don’t essentially mirror the views of ManyChat or some other occasion. Particular person outcomes could range.



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