Dodo Web is likely one of the hottest web service suppliers in Australia, providing a variety of web plans to its clients. Nevertheless, like every other web service supplier, Dodo Web customers might expertise points with their web not working. On this article, we are going to talk about the attainable explanation why Dodo Web might not be working and supply sensible options on methods to repair it.
Dodo Web is likely one of the main web service suppliers in Australia, established in 2001. The corporate has a variety of companies that embody broadband web, cell broadband, and NBN plans.
Dodo Web Providers
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Dodo Web Broadband:
Dodo Web presents broadband web companies to clients throughout Australia. The corporate has two forms of broadband plans: ADSL and NBN. ADSL plans begin at $29.90 per 30 days for limitless information and a most obtain velocity of 12 Mbps. NBN plans begin at $60 per 30 days for limitless information and a most obtain velocity of fifty Mbps.
Dodo Web’s broadband plans come with a free modem and a 30-day satisfaction assure. The corporate additionally presents a variety of non-compulsory extras, together with static IP addresses, Fetch TV, and residential cellphone companies.
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Dodo Cellular Broadband:
Dodo Web additionally presents cell broadband plans to clients who want web entry whereas on the go. The corporate has two forms of cell broadband plans: SIM-only and modem plans. SIM-only plans begin at $15 per 30 days for 3GB of information, whereas modem plans begin at $39.90 per 30 days for 10GB of information.
Dodo Web’s cell broadband plans include a free SIM card and a 30-day satisfaction assure. The corporate additionally presents non-compulsory extras, together with further information packs and worldwide roaming.
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Dodo NBN:
Dodo Web’s NBN plans supply clients high-speed web entry with limitless information. The corporate has 4 forms of NBN plans: NBN 25, NBN 50, NBN 100, and NBN 250. NBN 25 plans begin at $60 per 30 days for limitless information and a most obtain velocity of 25 Mbps. Additionally, NBN 50 plans begin at $65 per 30 days for limitless information and a most obtain velocity of fifty Mbps. NBN 100 plans begin at $75 per 30 days for limitless information and a most obtain velocity of 100 Mbps. NBN 250 plans begin at $120 per 30 days for limitless information and a most obtain velocity of 250 Mbps.
Dodo Web’s NBN plans include a free modem and a 30-day satisfaction assure. The corporate additionally presents non-compulsory extras, together with Fetch TV and residential cellphone companies.
Tips on how to Repair Dodo Web Not Working
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Examine Your Web Connection
Step one in troubleshooting your Dodo Web connection is to examine your web connection. Ensure that your modem is plugged in and turned on, and that every one the cables are linked accurately. In case your modem has an influence button, ensure that it’s turned on. In case your modem is working accurately, all of the lights on the modem needs to be on.
In case you are nonetheless experiencing points, strive restarting your modem. To do that, flip off the facility to your modem, anticipate a couple of seconds, and switch it again on. This can reset your modem and should resolve any connection points you might be experiencing.
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Examine Your Wi-Fi Connection
In case you are utilizing Wi-Fi to attach to your Dodo Web, examine your Wi-Fi connection. Ensure that your system is linked to your Wi-Fi community and that you’ve got entered the proper password. In case your Wi-Fi connection just isn’t working, strive restarting your router. To do that, flip off the facility to your router, anticipate a couple of seconds, and switch it again on. This can reset your router and should resolve any connection points you might be experiencing.
If restarting your router doesn’t resolve the problem, strive connecting to your Wi-Fi community utilizing one other system, corresponding to a smartphone or pill. In case you’ll be able to join utilizing one other system, the problem could also be together with your system relatively than your Wi-Fi community.
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Examine for Outages
When you’ve got checked your web and Wi-Fi connections, and are nonetheless experiencing points, examine if there are any outages in your space. Dodo Web supplies an outage map on its web site, which lets you examine for any recognized outages in your space.
In case there are outages in your space, you could want to attend till they’re resolved earlier than your web connection is restored. You too can contact Dodo Web to report the outage and obtain updates on when it’s anticipated to be resolved.
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Examine Your Account Standing
When you’ve got checked your web and Wi-Fi connections, and there aren’t any recognized outages in your space, examine your account standing. Ensure that your account is lively and that your invoice is paid updated. In case your account is suspended or your invoice is overdue, your web connection could also be suspended till the problem is resolved.
In case you are uncertain in regards to the standing of your account, you’ll be able to log in to your Dodo Web account on-line or contact buyer help to examine.
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Contact Buyer Help
Dodo Web presents buyer help via numerous channels, together with cellphone, e-mail, and stay chat. The corporate’s buyer help crew is accessible 24/7 to help clients with any points they might have.
Dodo Web additionally has a complete help part on its web site, which incorporates incessantly requested questions, troubleshooting guides, and setup directions.
When you’ve got tried all of the above steps and are nonetheless experiencing points together with your Dodo Web connection, contact buyer help. Dodo Web presents 24/7 buyer help through cellphone, e-mail, and on-line chat.
While you contact buyer help, be sure to present them with as a lot info as attainable in regards to the difficulty you might be experiencing. This can assist them diagnose the problem and give you an answer as shortly as attainable.
Conclusion
Dodo Web presents a variety of web companies to clients throughout Australia, together with broadband web, cell broadband, and NBN plans. The corporate’s plans are competitively priced and include a variety of options and non-compulsory extras.
On this article, now we have mentioned the attainable explanation why your Dodo Web might not be working and offered sensible options on methods to repair it. By following these steps, you must be capable to troubleshoot the most typical web connectivity points and get your web connection again up and working very quickly. In case you are nonetheless experiencing points after attempting these steps, contact buyer help for additional help.
Kings is a lover of expertise. He incessantly writes about tech merchandise on the Dextrava Weblog.
