Do you end up questioning for those who may even “make it” in gross sales?
What does this shift imply for gross sales groups? How do you construct a purchaser expertise that provides the trendy purchaser what they’re in search of after they’re making buying choices?
Alex Kracov (CEO & Co-founder of Dock) will share his tactical framework for how one can construct a successful purchaser expertise, and Ross Shanken (Head of Strategic Gross sales at Lattice) will be a part of to speak via the teachings they realized at Lattice to standardize the gross sales course of, foster collaborative relationships and shut massive offers.
- How the client expertise has advanced
- Why purchaser expertise issues
- The right way to management your purchaser expertise
- The right way to collaborate with purchaser champions
- The roles of every group in making a purchaser expertise
Can’t make it to the dwell session? Join anyway and we’ll ship you the recording.