AI expertise is a Chat Marketer’s playground.
And ChatGPT is the groundbreaking new addition to this revolution.
The AI instrument may help dramatically enhance your advertising and marketing efforts, from creating extra custom-made conversations to saving oodles of time on buyer assist responses.
Actually, you may combine ChatGPT with Manychat following a couple of straightforward steps.
Let’s discover precisely find out how to do it 🚀
Firstly, what’s ChatGPT?
The brainchild of OpenAI, ChatGPT – Generative Pre-trained Transformer 3 – is a pure language processing instrument pushed by AI expertise.
Utilizing 175 billion machine studying parameters, ChatGPT is skilled by processing billions of information factors gathered from the web. It’s then fine-tuned by people to provide easy-to-understand responses in conversational contexts.
No stranger to AI expertise, OpenAI is the corporate behind DALLE•2, a preferred AI artwork generator, and Whisper, an automated speech recognition system.
In keeping with evaluation by Swiss financial institution UBS, ChatGPT is the fastest-growing shopper app of all time.
In January 2023, simply two months after launch, it’s estimated that ChatGPT had 100 million lively customers. For comparability, it took 9 months for TikTok to succeed in 100 million.
What are the advantages of ChatGPT?
Utilizing ChatGPT with Manychat can supercharge your clients’ expertise, leading to extra customized and fascinating conversations.
ChatGPT can be utilized to enhance customer support, by offering a tailor-made response to a person buyer, serving to increase buyer loyalty.
It will probably additionally produce speedy responses to customer support queries and supply round the clock assist.
Actually, ChatGPT may help scale back prices related to hiring extra customer support workers to sort out busy assist instances.
Along with customer support wants, ChatGPT will also be used to assist drive gross sales.
For instance, for lead technology, ChatGPT can ship custom-made advertising and marketing messages on the proper time. To reinforce the eCommerce expertise, it could actually ship customized product suggestions based mostly on a buyer’s buy historical past.
ChatGPT may also assist a number of languages, which is nice for bilingual or multilingual chatbots. Prospects will be capable of converse their native language, partaking in a dialog tailor-made to their wants.
On the flip aspect, there are additionally some limitations, together with:
- Producing plausible-sounding however incorrect data: ChatGPT does situation a warning that it could actually produce incorrect or biased responses, and doesn’t have data for occasions that occured after 2021.
- Room for enchancment: When you’re utilizing ChatGPT for particular use circumstances, you could have to additional fine-tune responses for it to provide the solutions you need.
- Limitations in understanding context: Whereas OpenAI touts ChatGPT as understanding context and nuances to a excessive diploma, it does nonetheless wrestle to grasp context, particularly sarcasm and humor. It might additionally produce responses which might be technically right however might not be 100% correct by way of context or relevance.
Find out how to combine ChatGPT with Manychat
Now you perceive the perks and disadvantages of ChatGPT, right here’s find out how to combine it together with your Manychat account.
Create a ChatGPT account and generate API keys.
Step 1: First, you’ll want a ChatGPT account. Go to the OpenAI web site, and create an account by clicking the “Get Began” button.
Step 2: To create an account, enter your e-mail deal with and create a password.
Upon getting created an account, you’ll be greeted by this dashboard.
Step 3: On the highest right-hand aspect, you’ll see your account icon. Click on your icon to disclose a drop-down menu. Choose “View API Keys”.
Step 4: From there, you’ll see your API Keys. To create a brand new one, click on “Create New Secret Key”.
It can generate a brand new API key.
Step 5: Copy your new API key and put it aside someplace protected as you will want it for the mixing.
Use Manychat’s HTTP Request function to attach your ChatGPT account.
⚠️ Be sure you’ve upgraded to a Manychat PRO account, and have the Chat GPT API key you created within the earlier step useful.
Step 1: In Manychat, navigate to the “Flows” part and create a brand new circulation by deciding on “Begin from Scratch”.
Step 2: Within the new circulation, navigate to Actions, and choose the “HTTP Request” or “Exterior Request” motion.
Step 3: Configure it to make use of the Chat GPT API by coming into the API endpoint URL, methodology (POST), and headers.
Step 4: Paste the API key you copied out of your Chat GPT account into the “Key” area.
Step 5: Within the “Request Physique” area, enter the parameters required by ChatGPT to generate a response. These might embrace textual content inputs or particular parameters that Chat GPT requires for producing the response.
Step 6: Save the HTTP Request motion and check the mixing by clicking the “Click on to check your request” button.
And also you’re completed!
Remaining ideas
Utilizing ChatGPT with Manychat can present a strong basis for extra customized buyer experiences, whereas lowering service prices and amassing extra information to assist improve engagement and drive extra gross sales.
As with every fledgling expertise, it’s necessary to notice that OpenAI has warned that misinformation, although it’s delivered in an authoritative approach, is a elementary and ongoing situation with ChatGPT.
On the flip aspect, it’s clear that ChatGPT is a vital instrument for entrepreneurs and enterprise house owners to leverage to enhance clients’ total model expertise.
And also you’re completed!
High 3 useful ChatGPT and Manychat use circumstances
Our Manychat neighborhood has used ChatGPT with Manychat for quite a lot of use circumstances together with:
- Asking for and confirming buyer particulars for bookings and appointments.
- Responding to an intensive listing of buyer FAQs.
- Creating a novel character, tone of voice, and even a face on your chat assistant.
- Constructing a digital assistant to streamline workflows and improve buyer experiences.
- Bringing a fictional character from a widely known novel and a celebrated historic determine to life.
With that in thoughts, listed below are three use circumstances you need to use ChatGPT with Manychat for your small business, and find out how to set them up.
⭐ Customer support
ChatGPT can present fast responses to widespread buyer queries, resembling order standing, transport data, and return insurance policies.
Right here’s find out how to set it up:
- Create a brand new circulation in Manychat and add the “ChatGPT” motion step to your circulation.
- Enter the client’s question because the enter to the ChatGPT motion.
- Create a brand new message that incorporates the response generated by ChatGPT.
Join the message to the following step in your circulation to proceed the dialog.
🚀 Lead technology
ChatGPT engages with potential clients and collects details about their wants and preferences to assist create extra focused advertising and marketing campaigns.
Right here’s find out how to get began:
- Create a brand new circulation in Manychat and add the “ChatGPT” motion step to your circulation.
- Arrange a welcome message that prompts the consumer to reply some questions on their wants and preferences.
- Add a collection of questions. ChatGPT will use these to generate a extra customized response. For instance, “What sort of product are you interested by?” or “What options are necessary to you?”
- Create a brand new message that incorporates the response generated by ChatGPT, together with any follow-up questions.
Add a call-to-action that encourages the consumer to join extra data or request a session.
⚡ Product suggestions
ChatGPT analyzes buyer preferences and behaviors to offer customized product suggestions.
Listed here are the step-by-step directions:
- Just like the lead technology circulation, arrange a welcome message that prompts the consumer to reply some questions on their wants and preferences.
- Add a collection of questions that ChatGPT will use to generate a extra customized response. For instance, “What sort of merchandise have you ever bought previously?” or “What are you in search of in a brand new product?”
- Use ChatGPT to research the client’s responses and generate a listing of beneficial merchandise.
Create a brand new message that incorporates the beneficial merchandise and embrace a call-to-action to assist drive gross sales. To incentivize the sale, add a coupon code for a reduction on their buy.
Remaining ideas
Utilizing ChatGPT with Manychat can present a strong basis for extra customized buyer experiences whereas lowering service prices and amassing extra information to assist improve engagement and drive extra gross sales.
As with every fledgling expertise, it’s necessary to notice that OpenAI has warned that misinformation, although it’s delivered in an authoritative approach, is a elementary and ongoing situation with ChatGPT.
On the flip aspect, it’s clear that ChatGPT is a vital instrument for entrepreneurs and enterprise house owners to leverage to enhance clients’ total model expertise.
The contents of this weblog have been independently ready and are for informational functions solely. The opinions expressed are these of the writer and don’t essentially mirror the views of ManyChat or some other get together. Particular person outcomes might fluctuate.
