Opinions expressed by Entrepreneur contributors are their very own.
Steve Chang, proprietor of Copa Vida, has a novel perspective on constructing neighborhood by way of espresso outlets. He believes {that a} cafe like Copa Vida ought to function a gathering house; the place a neighborhood can organically type by permitting individuals to attach on their very own accord.
The espresso store chain CEO emphasizes that whereas a espresso store can set the stage, it’s the individuals who finally construct and form the neighborhood.
As a hospitality skilled, the aim of the founder and CEO of Copa Vida is to not persuade everybody to get alongside at his espresso outlets, however quite to offer a impartial surroundings the place various people can join over a shared love for drinks and meals.
“I do not imagine {that a} espresso store builds neighborhood. I believe a espresso store is a spot the place neighborhood is constructed.” says Steve Chang to Shawn Walchef of CaliBBQ Media. “Our job is to truly assist present a spot and product the place individuals can simply hyperlink up.”
At Copa Vida, he’s impressed by the tales behind every cup of espresso. For Chang, the drink represents greater than a sizzling beverage — it embodies depth, objective, and a strong story.
He encourages clients to not simply devour espresso however to personalize the Copa Vida mantra of “Go, Get pleasure from, Expertise” by way of the tales and cultural significance embedded inside every cup.
As Copa Vida continues to develop and develop, Chang acknowledges the necessity for data-driven decision-making. Whereas he values the hands-on strategy of administration, it turns into more and more difficult with a number of places. To bridge this hole, Copa Vida is transitioning to Toast, a complete restaurant administration expertise platform.
“You must rely on knowledge. Knowledge that is pushed to you, knowledge that is made straightforward to entry, but additionally to know knowledge that reveals you a real image.” says Chang.
Steve Chang’s strategy to constructing neighborhood by way of espresso outlets emphasizes the function of people in creating significant connections. His ardour for the tales behind every cup of espresso drives his imaginative and prescient of making an expertise that goes past style.
By way of his management, the restaurant chief goals to domesticate a welcoming surroundings the place individuals can share within the richness of espresso and construct connections that stretch past the espresso store’s partitions.
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