Safe video is a should for any monetary companies group. Discover ways to talk and construct belief along with your shoppers in a compliant and safe means.
Monetary companies is an business constructed on belief. Shoppers depend on you to maintain their cash protected, give them sage recommendation, and make choices with their finest curiosity in thoughts. To construct on that belief, embracing video as a part of your digital promoting technique is an excellent method to join along with your shoppers face-to-face in our new digital world. However utilizing video within the monetary companies business requires sure checks and balances, like ensuring that you simply’re utilizing an enterprise video platform that gives safe video sharing.
Safety and authorized compliance add one other layer of complexity to digital promoting within the monetary companies business. Fortunately, some enterprise video platforms have applied measures to make sure that whenever you create, share, and host video, you’re doing so inside the pointers and authorized necessities of your organization.
The monetary companies has been one of many greatest adopters of video creation, and continues to be a robust chief in user-generated movies. In 2021, the monetary companies business produced a median of 364 user-generated movies per firm. To just be sure you can benefit from video like so many different advisors and wholesalers are, we’ve rounded up the whole lot it’s essential to find out about safe video sharing for monetary companies.
- Contents
- 1. Why Is It Necessary to Use Safe Video?
- 2. Creating Compliant and Safe Video
- 2.1 Finest Practices for Buying Compliant and Safe Video
- 2.2 Instruments to Tackle Video Compliance Considerations
- 2.3 Advertising and marketing Movies and Compliance
- 2.4 Gross sales Movies and Compliance
- 3. Safe Video Sharing
- 3.1 Password Protected Video Sharing
- 4. Safe Video Sharing Is Right here to Keep
Why Is It Necessary to Use Safe Video?
With the information-sensitive nature of monetary companies companies, safety and compliance are non-negotiable when defending personal consumer interactions. If video isn’t safe, there are a number of unfavorable impacts, like:
- Penalties
- Lack of model fairness
- Disruption to the enterprise
Companies inside the monetary companies business are held to a better normal concerning data safety and privateness. There will be regulatory penalties with hefty penalties from a breach in your system or a video that was meant to be personal being made public.
When evaluating what enterprise video platform is finest for your online business, each your authorized workforce and IT division have to be a part of the procurement course of so that every one the necessities are laid out clearly within the scope of your search.
Search for a platform that has a devoted safety workforce and has laid out its compliance procedures. For instance, at Vidyard, we all know how essential safety is to our prospects, so we created a Safety Pledge to make sure direct and clear communication with our prospects.
Suppose your group remains to be on the fence about integrating video into your digital or hybrid promoting technique. In that case, we hope that by sharing why safe video is important and attainable, we are going to assist you to begin your video creation and sharing journey!
Creating Compliant and Safe Video
Making certain video compliance continues to be a precedence and problem for compliance departments due to elevated laws and mandates overlaying knowledge, disclosures, and privateness.
To create compliant and safe movies, you and your group have to know what the foundations are. First, consider which legal guidelines apply to your online business, then type a plan along with your compliance workforce to verify you’ll be utilizing these laws throughout all video promoting content material.
Finest Practices for Buying Compliant and Safe Video
- Interact compliance, authorized, and privateness groups early within the course of to set foundational goals.
Earlier than even beginning the seek for a video platform, have a discovery session along with your compliance, authorized, and privateness groups to ensure everybody has an opportunity to submit necessities. Perceive compliance necessities and ache factors and consider distributors in opposition to these necessities. It will likely be a lot simpler to accumulate and begin utilizing an enterprise video platform if in case you have all of your geese in a row first. - Submit scripts and transcripts for assessment in opposition to compliance wants.
As soon as your group is able to use video, make a transparent organizational chart for the video creation workflow. Preserve it collaborative by making the compliance workforce a associate within the course of. Compliance groups can function as a enterprise enabler, supporting the enterprise models by adopting impactful video options. Have workers submit their scripts and transcripts for assessment earlier than sending out and sharing any movies to keep away from any compliance points forward of time. - Archive movies with compliance requirements for potential audit functions.
Likelihood is, your group already has a couple of advertising and marketing movies on the market. Do a full audit of all present movies and test them in opposition to all of your compliance requirements. Then, archive them in folders which can be clearly labeled based mostly on business laws. You now have a concise database so as to add any future movies to in your organizational and potential audit functions.
Instruments to Tackle Video Compliance Considerations
There are some nice instruments on the market to assist your group deal with video compliance considerations.
Theta Lake is a synthetic intelligence (AI) compliance suite that helps companies handle the prices and complexity of coping with laws. As your organization creates movies, Theta Lake’s system analyzes them to make sure all compliance points are flagged and addressed earlier than the video is shared. They assessment advertising and marketing movies, customized gross sales movies, and video conferences via:
- AI and deep studying that robotically screens audio and visible content material for company compliance, conduct, and regulatory dangers
- A streamlined workflow for compliance groups to assessment and supervise video communication
- Compliant long-term archiving for all facets of video communication and
- Enterprise reporting for auditors
Advertising and marketing Movies and Compliance
For advertising and marketing groups creating model consciousness movies, compliance wants will be handled properly earlier than any points come up. When the advertising and marketing workforce plans for a video, they need to submit a script for compliance assessment earlier than manufacturing after which resubmit as soon as the video is filmed to confirm that the script matches the output.
This course of is a decrease carry for the compliance workforce, as movies produced by the company advertising and marketing workforce are normally designed for one-to-many distribution (e.g., touchdown web page, web site, advertising and marketing emails, social media, and many others.).
Gross sales Movies and Compliance
The script might not exist for user-generated gross sales movies earlier than an advisor or wholesaler creates and shares a video for outreach. Organizations ought to roll out coaching concerning video compliance to all workforce members earlier than anybody begins urgent that report button. Make sure that everybody is aware of what they’ll and can’t do means earlier than making a video, and it’ll save everybody work in the long term.
Ideally, advisors ought to at all times submit a video right into a compliance workflow. For instance, if utilizing Vidyard, when an advisor creates a video, it’s robotically despatched from Vidyard to Theta Lake, and the advisor isn’t permitted to ship out the video till they get the compliance workforce’s stamp of approval.
Safe Video Sharing
Though text-based communication often is the conventional means of speaking with shoppers and prospects, video sharing can present safer communications throughout. In contrast to text-based communication, video is harder to repeat and share past the meant viewers. With the fitting options, video can simply be protected.
When sharing movies along with your monetary companies shoppers, it is best to think about:
- Enabling password safety
- Setting video entry to “Anybody with the hyperlink can view” or specified IP addresses
When sharing with groups internally, it’s also possible to arrange a single sign-on to require logging into an organization account to entry.
Advances made in synthetic intelligence and machine studying allow compliance groups to be extra environment friendly and efficient, making it simpler to satisfy retention and supervision laws of digital content material.
Password Protected Video Sharing
Completely different monetary companies organizations have completely different wants, which is why there isn’t only one method to shield your movies.
There are a number of methods you may shield your movies whereas sharing them. Take into account the next:
- Solely these with a hyperlink can view the video
- Solely these with a password can view the video
- Solely these on a specified IP (your organization’s IP) can view the video
- Solely these on a specified IP and with the password can view the video
- Solely these which were licensed via a single sign-on can view the video
Right here’s how one can add password safety for safe video sharing.
Safe Video Sharing Is Right here to Keep
With the transfer to hybrid and distant work, the necessity for safe video is changing into more and more essential for monetary companies firms. And it must be baked into any gross sales and advertising and marketing technique transferring ahead. We additionally know that shoppers, particularly these of youthful generations, need digital entry to their monetary companies. As your group continues to make modifications to the way you talk along with your shoppers, bear in mind to maintain the ability of video on the prime of your thoughts.
This submit was initially printed on October 8, 2021. It was up to date on June 10, 2022.