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At MoEngage, our clients’ data safety is our prime consideration; we’ve got invested in constructing companies and operational controls to make sure this. Our purpose has at all times been to stick to the very best safety practices within the business so our clients can execute their insights-led engagement methods.
At this time, I’m excited to announce that MoEngage has obtained the SOC 2 Sort 2 and CSA STAR attestation. These certifications consequence from in-depth third-party audits by Accedere that scrutinize the structure and operations of MoEngage’s SaaS service and infrastructure. These certifications additional reinforce our dedication to important business ideas and greatest practices.
What Are SOC 2 and CSA STAR Attestations? Why Are They Necessary?
SOC 2
The System and Group Controls or “SOC” 2 Report addresses a company’s controls towards the AICPA’s Belief Providers Standards. The SOC 2 Sort 2 Report focuses on administration’s description of a service group’s system and the suitability of controls’ design and working effectiveness.
MoEngage has accomplished the SOC 2 Sort 2 Certification for its SaaS Infrastructure and Providers on the next Belief Service Standards:
- Safety: Follows world greatest practices for safety reminiscent of two-factor authentication, encryption, firewall, person identification, and extra.
- Confidentiality: Ensures Buyer knowledge is safe on the MoEngage platform by means of measures reminiscent of encryption, entry controls, and 2-factor authentication.
- Availability: Ensures entry to the platform by means of steps to make sure uptime, catastrophe restoration, and incident administration.
CSA STAR
The Cloud Safety Alliance Safety Belief Assurance and Threat (CSA STAR) Program encompasses elementary ideas of transparency, rigorous auditing, and harmonization of requirements.
The Stage 2 CSA STAR Attestation is a collaboration between CSA and the AICPA to offer pointers for licensed public accountants (CPAs) to conduct SOC 2 engagements utilizing standards from the AICPA (Belief Service Rules, AT 101) and the CSA Cloud Controls Matrix. The Stage 2 CSA STAR Attestation supplies for impartial third-party assessments of cloud suppliers.
MoEngage has accomplished the CSA STAR Stage 2 Attestation for its SaaS Infrastructure and Service.
What Do MoEngage’s SOC 2 and CSA STAR Compliance Imply to Our Prospects?
Our SOC 2 report reiterates robust inner controls designed and applied in alignment with the safety ideas outlined within the Belief Providers Rules and Standards for Safety. Additional, our CSA STAR attestation validates that our cloud safety measures meet the standards outlined within the CSA Cloud Controls Matrix (CCM) Model 4.0.5 management specs (CCM Standards).
These business attestations show that MoEngage can design, construct, and function a safe, resilient service that manufacturers can depend on for buyer engagement. When your safety groups consider our service design, these certifications validate our ongoing dedication to knowledge safety greatest practices.
How Did We Obtain These Certifications?
Reaching these certifications is just not straightforward and requires a devoted effort. MoEngage is dedicated to delivering companies on the highest requirements, and sustaining business certifications is essential to demonstrating that dedication. Right here’s how we achieved these certifications:
A Strong Product
Crucial motion we took to achieve these certifications was to construct a superb service. We have now held world-class safety and operations practices as elementary to our supply mannequin because the starting. It solely took just a few minor changes and refinements to a few of our practices for us to make the grade.
An Superior Staff
As we constructed our SaaS platform, we additionally strengthened our product administration and engineering groups. Our group has wealthy expertise in SaaS and has helped create a number of the most well-known companies from reputed firms. By leveraging all that have and data of greatest practices, MoEngage essentially modifications how manufacturers digitally interact with their clients and ensures insights-led buyer engagement.
Safety Finest Practices
MoEngage SaaS Utility is listed publicly within the CSA STAR Registry. Whereas getting ready for CSA STAR, we reached out to a third-party auditor to start the method of evaluating MoEngage’s SaaS Infrastructure and Safety practices for SOC 2 compliance. Given our efforts to move our inner safety audit and the CSA STAR attestation, we might rapidly full the submission to our SOC 2 auditor and move that analysis.
Recertifying all adopted compliances and requirements like SOC, CSA STAR, and ISO 27001 is an annual course of. We’re totally dedicated to sustaining the operational practices that may enable us to recertify every year effectively.
Our Continued Dedication to Knowledge Safety
As well as, our management group stays dedicated to growing and implementing data safety administration techniques that adjust to the very best world knowledge safety requirements and greatest practices.
- We adjust to GDPR and CCPA and supply safe authentication and a Single Signal-On possibility.
- We’re an authorized ISO 27001:2013 firm with an Info Safety Administration System (ISMS) arrange as per the ISO/IEC 27001:2013 audit carried out by the BSI Group.
- You’ll be able to check out the dedication to knowledge safety right here.
Reaching SOC2 compliance was at all times on the radar, and we’re glad to have reached this milestone. We are going to share extra updates as we proceed our drive to strengthen our knowledge safety and privateness techniques.