Following the lifting of pandemic journey restrictions, the vacations and journey business skilled a big increase. In October 2022, Mintel’s client analysis discovered that UK shoppers’ intentions to journey overseas had virtually recovered to pre-pandemic ranges. A lot of this client demand for holidays was put right down to ‘revenge journey’, a cultural phenomenon during which shoppers had been making up for misplaced time because of the pandemic by travelling and experiencing extra. Mintel’s market evaluation means that revenge journey could well be over, however the need for holidays has not abated. Though the specter of COVID-19 impacting journey has roughly subsided, there are nonetheless elements that have an effect on shoppers’ demand for journey and their approaches in direction of reserving holidays. The rising value of residing and sustainability considerations have been having an impression available on the market for a number of years now.
Even earlier than the pandemic or rising sustainability considerations, there have all the time been generational variations in approaches to journey, affecting most points of the vacation expertise, from reserving processes to most popular fee strategies. These variations have change into extra pronounced just lately for quite a lot of causes; know-how has revolutionised the vacation business, significantly the reserving and planning course of, and the continuing value of residing disaster has disproportionately impacted the youthful Gen Z and Millennials generations. On this article, Mintel appears to be like on the journey tendencies well-liked with every technology, and what manufacturers can do to interact with the totally different client teams.
What are the totally different generations?
Mintel defines generations as:
Child Boomers | Born 1946-1964, in 2024, Child Boomers are between the ages of 59 and 78. |
Technology X | Born 1965-1979, in 2024, Gen Xers are between the ages of 44 and 59. |
Millennials | Born 1980-1996, in 2024, Millennials are between the ages of 27 and 44. |
Technology Z | Born 1997-2010, in 2024, Gen Z are between the ages of 13 and 27. |
Child Boomer Journey Developments
In terms of holidays, Child Boomers embrace the acquainted. That is mirrored in Mintel’s client analysis, which discovered that in 2024, virtually half of US child boomers plan to journey to a vacation spot they’d beforehand visited. This choice for the acquainted can also be mirrored in different points of the journey business. Throughout generations, the vacation reserving course of is primarily finished on-line, nevertheless, Child Boomers are extra reluctant to make use of their smartphones to ebook a vacation than youthful generations, with solely a marginal quantity of Child Boomers in Germany keen to take action. Furthermore, Child Boomers within the US aren’t comfy with the involvement of AI of their journey planning and are more likely to be extra receptive to utilizing journey advisors or brokers. Companies can enchantment to Child Boomers with the human contact, or take a leaf out of Vrbo’s ebook, and actively reply to considerations about AI in promoting campaigns.
Regardless of a normal development in direction of card funds when overseas, money stays a big a part of the journey expertise for Child Boomers. Within the UK, the technology exhibits a powerful choice for this, which is rooted of their earlier experiences and the consolation and familiarity that comes with utilizing money. For a lot of older shoppers, exchanging foreign money is a ordinary a part of their journey routine. 9 in ten UK travellers aged 65 and over used money overseas within the final 12 months. For journey cash suppliers, understanding the preferences of Child Boomers is essential. Suppliers ought to make sure that they’re providing companies that cater to the comfort and familiarity that Child Boomers search.
Gen X Journey Developments
Gen X is getting into a stage of life the place they’re more likely to have grown-up kids and a few Gen Xers are approaching retirement age. Consequently, the Gen X traveller is extra inclined in direction of household journeys. Nonetheless, the place Child Boomers are keen on the acquainted, Gen X are fascinated by new experiences, even with the household in tow. Household journeys with older kids and a need to see new locations imply that entrepreneurs can goal them with extra adventurous actions and unfamiliar locales.
On the entire, Gen X are fairly price-sensitive when planning holidays. They worth high quality and sturdiness, indicating that they might be drawn to journey choices that promise long-lasting reminiscences or experiences which are perceived as high-quality. This supplies a possibility for the wellness journey sector. Gen X has proven practically as a lot curiosity in wellness holidays as Gen Z, however their engagement with a majority of these holidays is far decrease, with solely 1 / 4 having participated in wellness journey. There’s a vital alternative for journey manufacturers to interact Gen X by selling a broader picture of wellness holidays, specializing in actions resembling mindfulness workouts that may have lasting results and supply worth on a deeper degree.
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Millennial Journey Developments
Millennial travellers are the primary technology to be closely influenced by social media in relation to journey choices. Mintel’s market evaluation signifies that as a client group, Millennials are extremely receptive to social media relating to journey inspiration and planning. 4 in ten UK millennials who observe or continuously view social media personalities view journey content material, suggesting that journey manufacturers ought to contemplate partnering with journey influencers to achieve this demographic.
Some Millennials are eager to hunt out luxurious once they journey, nevertheless many have grown extra budget-conscious within the ongoing value of residing disaster. Mintel’s market analysis discovered that UK Millennials are the more than likely technology to set a spending funds for his or her subsequent vacation overseas and monitor change charges earlier than a vacation overseas. This highlights that Millennials’ method to vacation planning has been impacted, with many in search of methods to restrict prices, resembling reserving prematurely, travelling exterior the height season, and choosing lower-cost lodging.
Like Gen X, Millennials search distinctive experiences when travelling, and are embracing the idea of solo journey greater than another technology. In reality, virtually half of US solo travellers are Millennials, who’re primarily drawn to solo holidays by a way of freedom and a need for self-discovery. Nonetheless, not all Millennials are eager to journey alone. Naturally, Millennials with households are fascinated by multigenerational journey, very like their Gen X counterparts they worth shared experiences with household and spending high quality time collectively.
Gen Z Journey Developments
As digital natives, three-quarters of Gen Zs say social media influences their vacation concepts, however the affect of know-how and media doesn’t cease there. The recognition of TV exhibits and movies accessible on streaming platforms has led to a resurgence of ‘set-jetting’, the place folks journey to places featured in these media. This development has been pushed by Gen Z’s favorite exhibits like Netflix’s “Emily in Paris” and HBO’s “The White Lotus,” which have sparked wanderlust amongst viewers.
Social media doesn’t simply have an effect on the place Gen Zers are going, it might additionally decide how they’re getting there, primarily by influencing their sustainability decisions. Sustainable journey is just not a high precedence for many travellers. Throughout all generations, value is seen as way more essential than sustainability amidst the present financial local weather. However, practically half of Gen Zs within the UK say they’re inspired to journey extra sustainably by social media influencers. This curiosity in sustainable journey practices is mirrored throughout Europe, with virtually a quarter of German Gen Zs paying for carbon offsetting towards a flight (vs solely 5% of Child Boomers).
Trying Forward With Mintel
The sustained recognition of social media within the vacation planning course of supplies journey manufacturers with key alternatives to straight interact with and enchantment to youthful generations by way of social media campaigns. But, manufacturers must also be cautious of neglecting extra conventional types of promoting to proceed interesting to older generations, preferring conventional media for journey analysis and a human contact.
Moreover, with the rise in recognition of multigenerational journey, it is important for journey manufacturers and companies to make journey planning simpler and accessible, in addition to present experiences which are applicable for all ages so all generations can take pleasure in holidays collectively.
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