In case you’ve ever met a dyed-in-the-wool fact-checker educated in one of many iconic editorial departments that revere the apply, you’ll know they’re simply constructed otherwise. The place you see an innocuous sentence, they see phrases and phrases rife with assumptions, historic references, cliche, or another anti-fact problem.
Few content material groups have somebody with such a eager eye for information. And actually, the sorts of content material companies publish not often require the rigor anticipated by publishers of long-form investigative journalism.
All content material groups do, nonetheless, want everybody to purchase into and use the next practices.
Stock the information and fact-ish particulars in your content material.
Simply as you copyedit each piece of content material earlier than publication, each bit ought to undergo a truth evaluate.
Somebody (not the author) reads the piece and highlights all of the information and fact-like sentences. These embody the sentences or phrases that depend upon interpretation or supply choice. Group the stock of information into three classes:
- Class One consists of the core information central to the piece’s argument.
- Class Two consists of necessary core information which are a part of the central argument however with out which the piece might nonetheless stand.
- Class Three consists of information that add shade however are peripheral to the asset’s central thesis.
Use a multi-level course of for fact-checking the piece.
Content material groups ought to fact-check all class one information of each piece of content material that runs by their course of—it is a degree one truth verify. If all of the information take a look at in that first set, the foundations of that content material asset are sound. For on a regular basis content material like weblog posts, social messages, and so forth, organizations that need to do the naked minimal can cease there.
In case you discover inconsistencies proper out of the gate, nonetheless, that piece of content material ought to transfer to the second degree, which includes extra intensive checking of all class one and class two information. If extra issues come up, it ought to both transfer to degree three (see subsequent paragraph) or the content material high quality police ought to ship it to the content material lockup, relying in your inside resolution standards.
Stage three includes checking all the things—all information in all three classes. I like to recommend doing a degree three fact-check on each pillar piece of content material your crew produces and making it elective for others. How intensive your course of is is dependent upon your business and inside practices. Extremely regulated industries or these with excessive ranges of market threat, for instance, ought to most likely level-three fact-check all the things.
Every group will set requirements for a way a lot to verify and what occurs to articles with core or incidental truth points.
Outline what you view as “dependable sources” and stock them.
Truth-checkers depend on sources to validate data, information, statements, and so on. Content material groups outline which sources are reliable, dependable, respected in your business, or for the themes they validate.
Widespread sense guidelines apply right here. In case you outline a standard enterprise time period, for example, a broadcast dictionary is a greater supply than your cousin, the English trainer. In case you want information on client spending, the U.S. Federal Reserve is a greater supply than Amazon.
Content material groups ought to create and preserve an inventory of truth sources they deem respected for his or her market.
Your record of dependable sources would possibly embody media publications, databases, business associations, journals, printed books, and so on. It mustn’t embody sources that can have AI-generated content material within the fast future. Wikipedia, for instance, ought to by no means be a supply of validation for a truth.
Discover the unique supply.
Attention-grabbing anecdotes, analysis findings, truisms, quotes… they’ve a approach of creating the rounds of the content material world. We’ve all performed it—that’s, heard a narrative that piqued our curiosity and repeated it, solely to search out out the particular person we heard it from obtained the main points unsuitable. Exhibit A: Malcolm Gladwell and that “10,000 hours” principle.
The most effective and most dependable method to keep away from recycling inaccuracies is to go to the unique supply. For instance, say you might be searching for a statistic and discover one that matches the invoice in an article printed in The Economist—but it surely’s from a analysis research performed by a 3rd celebration. Don’t simply assume The Economist obtained it proper. Go discover the research itself and skim it.
In an analogous vein, if you wish to use a quote from an precise particular person, go discover it. This could be in unique footage once they stated it (once more, from a dependable supply), the web page from their e book, a put up on their weblog, an article underneath their byline, and so on.
When doubtful, double-check
If a truth sounds off, too excellent for what you are attempting to say, or from a borderline supply, double-check it—particularly if it’s a core truth for an necessary piece of content material. As people, we can be fooled, however a few of us even have good instincts. Belief yours. If a truth sounds unsuitable, it could be, and also you don’t need it eroding your model belief.
Generative AI is right here to remain, however that doesn’t give us the inexperienced mild to close our brains off and let it take the lead on the content material we create with it. AI is useful, but it surely nonetheless wants people to information and direct what’s produced.
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Aleksei Morozov