Case research movies and buyer testimonials are a strong technique to spotlight your prospects’ successes—together with how your organization helps.
Case research movies are highly effective instruments for companies seeking to appeal to new purchasers and drive income. By utilizing video, you add a private aspect that’s tough to attain with a standard, text-based case research.
Interviewing purchasers in case research movies humanizes your work and permits potential prospects to raised perceive how your services and products remedy real-world issues. When correctly executed, a case research video showcases the worth of your work and helps develop what you are promoting.
- Contents
- 1. What’s a Case Examine Video?
- 2. What are the Advantages of Case Examine Movies?
- 3. The three Forms of Case Examine Movies
- 4. Make a Case Examine Video in 10 Easy Steps
- 4.1 Assume Like a Potential Buyer
- 4.2 Ask the Vital Questions
- 4.3 Select the Proper Buyer
- 4.4 Plan Out the Story Arc
- 4.5 Conduct Background Interviews
- 4.6 Write Your Script
- 4.7 Again it Up With Stats
- 4.8 Select a Shoot Location
- 4.9 Develop a Shot Record
- 4.10 Sweat the Particulars on the Day of the Shoot
- 5. The place to Use Case Examine Movies
- 6. 3 of the Finest Case Examine Movies to Encourage You
- 6.1 Zoom Testimonial from Zendesk
- 6.2 Google AdWords Case Examine
- 6.3 Slack’s Distinctive Tackle the Case Examine
What’s a Case Examine Video?
A case research video is a bit of persuasive content material that companies use as an instance the worth of their services or products, by way of the telling of actual buyer success tales. It’s a buyer testimonial video that provides authenticity to your advertising and marketing efforts.
Profitable case research movies:
- Embody on-camera interviews with prospects
- Present how what you are promoting solves a selected buyer drawback
- Use stats and figures to again up the client’s story
- Concentrate on the advantages, not the options
They’re an extremely necessary kind of video to have in your arsenal.
Blake Smith, Vidyard’s Inventive Director, deep dives into the world of case research movies, explaining what they’re and the best way to make an efficient one. Together with Mat King, Vidyard’s Video Manufacturing Supervisor, he breaks down an instance buyer testimonial video to spotlight what goes into creating an excellent one.
What are the Advantages of Case Examine Movies?
Case research movies can profit what you are promoting by elevating consciousness about what you do and attracting new prospects. Listed below are a number of the causes it’s best to think about making a case research video:
They’re persuasive: Having your prospects ship compelling explanation why your product works is highly effective. Video is a direct and persuasive medium; viewers retain 95% of your message after they watch it in a video, and solely 10% when studying it in textual content.
They’re partaking: Your target market is extra more likely to watch a brief video case research than to learn a textual content model of it. That’s as a result of video advertising and marketing is extra partaking. Actually, 72% of shoppers favor to study a product by way of video in contrast with every other medium.
They’re emotional: Video case research ship private testimonials immediately out of your prospects, which helps set up an emotional reference to the viewer. Connecting a human face to a narrative is highly effective, and 95% of our selections are subconsciously pushed by our feelings.
They’re versatile: You should use a video case research throughout a wide range of advertising and marketing channels, and you’ll even edit particular scenes and features to make use of for different functions, like for social media. Except your merchandise change drastically, case research movies provide evergreen content material that stays related for years.
The three Forms of Case Examine Movies
There are three essential sorts of case research video that what you are promoting can produce, with totally different ranges of complexity:
- Buyer Testimonial: A buyer testimonial is a simple, to-the-point video interview the place you ask inquiries to the client about their expertise together with your merchandise. You’ll solely want one shoot location and minimal modifying to ship a completed video.
- Buyer Assessment: A buyer evaluation video is one other easy however efficient execution. As a substitute of specializing in a transparent narrative, your buyer can converse to particular options of your merchandise, and the way they benefited from utilizing these options.
- Case Examine Narrative: A case research narrative is essentially the most advanced kind of case research video. It entails a mixture of on-camera interviews with prospects, B-roll visuals and might even embrace graphics and font therapies. It requires extra shoot time and modifying than the opposite video varieties.
Make a Case Examine Video in 10 Easy Steps
With the proper method and correct planning, your case research video can enhance your gross sales and herald new enterprise. Observe these 10 steps to make a compelling case research video on your firm.
1. Assume Like a Potential Buyer
Step one in making a case research video is to develop an in depth plan together with your target market in thoughts. The extra particular you might be in figuring out the supposed viewers, the higher ready you’ll be to handle their particular targets and ache factors. Even when your product appeals to a large viewers, your case research ought to converse to 1 particular phase of that market.
2. Ask the Vital Questions
Ask your self what drawback your target market is experiencing, and the way what you are promoting solves that drawback. It will enable you to develop the important thing message of your video, and construct a narrative round it. To assist determine these issues and options, ask your self questions resembling:
- What do my prospects care about?
- What do I provide prospects that opponents don’t?
- Why do prospects use my services and products?
- What do I assist prospects obtain?
3. Select the Proper Buyer
Now that you’ve got key messaging on your video, you can begin figuring out prospects who swimsuit the narrative you developed. The next standards may help you slender down your forged of attainable characters:
- They need to match with the video’s target market
- They need to have a compelling, private story to share
- They need to be snug and interesting on digital camera
- They need to have statistics to again up their story
When you’ve recognized an ideal match, you’ll must method them together with your request. If you method a buyer, be clear about what you’re asking them to do, ease their issues and allow them to be concerned within the course of. You may as well sweeten the deal by providing one thing in return: Possibly the B-roll you collect could be useful for their very own advertising and marketing efforts, for instance.
An alternative choice is to ask prospects to report video testimonials on their very own time, with easy-to-use software program like Vidyard Chrome extension. That means they’ll shoot the video when it’s handy, and shortly share the hyperlink with you.
World human capital administration (HCM) software program firm Ceridian, put the human influence of their merchandise entrance and middle on this case research video that includes the Blue Man Group.
Ceridian’s video does a very good job of utilizing B-roll to spotlight the inventive nature of their buyer’s enterprise and clarify the challenges they expertise—together with how their product helps.
4. Plan Out the Story Arc
Case research movies want to inform a narrative. Creating a narrative arc helps translate your key messaging right into a compelling narrative for viewers. A current research on the ability of name storytelling discovered that practically 80% of adults suppose manufacturers ought to inform tales as a part of their advertising and marketing efforts. In growing your story arc, it’s best to map out your video’s 4 essential levels:
- Introduce the character: Determine the hero of your video. For a video case research, the protagonist might be your buyer. Although the video might embrace a couple of individual from the featured firm, select one individual to focus your narrative on. Your essential character needs to be relatable and interesting.
- Determine the issue: Subsequent, set up the story’s battle. With a model story video, the battle is the ache level your essential character experiences. It’ll make your case research extra related to your target market.
- Clarify the answer: The answer exhibits viewers how your product helped the client overcome challenges. Whereas the narrative is essential, you might also need to use statistics to again up your buyer’s success to make the purpose much more persuasive.
- Present a decision: The decision of your story ought to embrace subsequent steps for the viewer. What would you like them to do subsequent? Embody a transparent name to motion on the finish of the video.
5. Conduct Background Interviews
Earlier than you begin taking pictures, conduct background interviews together with your buyer. This will provide you with a greater sense of the responses you’ll get on digital camera and the way they match into your narrative.
Conducting pre-interviews will familiarize your buyer with the questions you’ll ask them, to allow them to hone their storytelling earlier than showing on digital camera. It’ll additionally enable you to excellent your listing of interview questions.
Listed below are some questions to contemplate:
- What does what you are promoting do? Who’re your prospects?
- The place are you positioned? How lengthy have you ever been in enterprise?
- What challenges did you face earlier than coming to us?
- Why did you determine to make use of our merchandise?
- What differentiates us from our opponents?
- What’s it like to make use of our merchandise?
- What’s it prefer to work with us?
- How have you ever benefited from utilizing our product?
If attainable, conduct your background interview(s) over video conferencing software program or in-person. This will provide you with an excellent sense of how snug your potential topics is likely to be on digital camera and enable you to to decide on individuals to function in your case research video.
6. Write Your Script
You don’t must be knowledgeable author to develop a script on your video. Utilizing your story arc as a information, construct out a script that tells the story of your case research.
Introduce the character, give background info, define the small print of the issues they confronted and the way your product helped tackle these issues.
Stick with the purpose and use a concise, conversational model. In spite of everything, 68% of individuals favor to be taught about services and products by way of short-form movies.
Professional Tip:Use Vidyard’s free video script timer device to learn how lengthy your script might be whenever you learn it out loud (and edit accordingly).
7. Again it Up With Stats
Whereas growing your script, determine areas the place you possibly can again up the story with exhausting details. In case your buyer has statistics about how your product elevated gross sales, drove conversions, or resulted in different measurable outcomes, embrace these numbers in your script.
Think about using graphs or different visible components to spotlight the figures on display screen. Whether or not you get the client to bodily stand in entrance of a chart otherwise you add it in post-production, this may be an effective way to spotlight the worth of your providing.
8. Select a Shoot Location
The place you shoot is a giant a part of the general feel and look of your last case research video. Decide what location is greatest suited to the actual story your video will inform.
The shoot location might rely in your buyer’s trade: In the event that they work in tech, it in all probability is sensible to shoot of their workplace. However, in case your buyer works in a hands-on area like building or neighborhood improvement, you may need to movie open air to seize the motion.
9. Develop a Shot Record
Plan forward by placing collectively an inventory of all of the pictures you’d prefer to report. For each scene in your script, determine the way it needs to be shot. Your script may help information your shot listing.
For interview movies, it’s possible you’ll need to attempt a wide range of angles and shot sizes, from shut ups to medium pictures. Plan out B-roll pictures as properly, so that you don’t miss any necessary content material.
10. Sweat the Particulars on the Day of the Shoot
There are additionally a number of key concerns you’ll need to bear in mind on the day of the shoot, to ensure all the pieces runs easily. Don’t overlook to:
- Select a quiet, well-lit location on your on-camera interviews
- Instruct interview topics to reply your questions utilizing full sentences, because the questions might be edited out of the ultimate minimize
- Collect a wide range of B-roll footage that exhibits the shoot location, the character working, pictures of your merchandise in use, and extra—it is going to come in useful whenever you’re trying so as to add attention-grabbing visuals to the ultimate minimize.
- Overestimate the period of time you’ll must shoot so that you aren’t speeding to seize all the pieces
Don’t have room in your finances for a full-out case research video? You don’t must have skilled digital camera gear or the funds to go to a buyer in one other location to get the worth out of any such video.
Attempt asking completely satisfied prospects to report a brief testimonial video utilizing their webcam. You may present them with an inventory of fundamental inquiries to direct what matters they concentrate on.
Vidyard’s Chrome extension is a free, easy-to-use device that makes creating buyer testimonial movies a breeze.
The place to Use Case Examine Movies
After you have a compelling last product, you’ll want to contemplate the best way to get it in entrance of your target market. Fortunately, case research movies are versatile items of content material that you should utilize throughout a wide range of advertising and marketing channels. Listed below are some choices to contemplate:
- Embed the case research video in your web site, both on the homepage or a devoted case research web page
- Embody the video in a advertising and marketing e mail to ship out to your leads
- Share the case research in your social media accounts
- Incorporate the video into gross sales pitches and shows
- Broaden your attain by selling the video in a digital advert marketing campaign
3 of the Finest Case Examine Movies to Encourage You
These three compelling case research video examples may help encourage you to create fascinating testimonials of your personal.
1. Zoom Testimonial from Zendesk
This can be a nice instance of a well-produced, well-told case research narrative. It supplies an excellent mixture of interviews with prospects and B-roll exhibiting how they use the product. The interviews concentrate on issues the corporate confronted and the way Zoom solved these points, moderately than itemizing its options. The video is brief sufficient that viewers gained’t lose curiosity, however that it nonetheless tells a full story.
2. Google AdWords Case Examine
This video is a good instance of how getting out of an workplace setting could make for a visually partaking case research video. The primary character is relatable and cozy on digital camera. She’s nice at telling the story of how Google AdWords helped develop her enterprise and seamlessly contains stats in her narrative. The supporting forged of canine extras doesn’t harm, both.
3. Slack’s Distinctive Tackle the Case Examine
When you nonetheless aren’t satisfied that case research movies might be enjoyable and interesting, this humorous instance from Slack ought to do the trick. This can be a totally different type of case research video, as a result of it’s totally scripted, but it surely exhibits how necessary it’s to inform a robust, relatable story. The video does an awesome job of integrating Slack’s options and advantages into on-camera interviews. And it illustrates how a little bit of humor can go a good distance towards convincing prospects to spend money on your product.