Welcome to our onboarding weblog sequence, the place we spotlight prospects and their journey with ActiveCampaign. Each month, 1000’s of consumers full their onboarding expertise with us, having discovered every part they should get began inside ActiveCampaign efficiently. We’ll be sharing a narrative from every month’s graduating class.
This month’s buyer story will spotlight RidgeIT, a pacesetter in Zero Belief Structure and Cloud Infrastructure for the federal government and business verticals.
Throughout our time in onboarding with RidgeIT, the first targets included creating e-mail templates and several other automations for monitoring engagement and sending exterior communications.
“We had been in want of a strong e-mail advertising and marketing device that didn’t solely cater to B2C companies and ecommerce websites, but additionally to B2B. When researching all of the platforms on the market, we got here throughout ActiveCampaign,” mentioned Leigh Bruce, Advertising and marketing Supervisor at RidgeIT.
As we started working with RidgeIT throughout onboarding, we took additional care to verify in between our scheduled calls to verify they had been all the time on monitor. Due to that, they felt extra supported and we had been each capable of come ready for every assembly. This made Leigh’s onboarding journey seamless for each her and us!
We accomplished onboarding in early June and are pleased to report that Leigh is a really happy buyer and has continued working diligently in her account.
Since buyer suggestions is pivotal to us crafting our studying journeys at ActiveCampaign, right here is Leigh’s reflection on her expertise in onboarding:
How do you see what you are promoting utilizing ActiveCampaign to resolve the challenges talked about above?
Leigh: First, the functionalities of ActiveCampaign will function an incredible asset to each our advertising and marketing and gross sales groups. Second, the mixing with our present CRM Microsoft Dynamics was a necessity. Lastly, ActiveCampaign has “all that” and far more comparable to an actual means to amplify our webinar occasion technique.
Do you will have any successes or “ah-ha” moments that you just’d prefer to share?
My “a-ha” moments had been with the folks. We had some distinctive wants that wanted to be addressed from the IT angle, so we would have liked our onboarding course of to be tailor-made to what we would have liked to be taught the quickest with a purpose to execute the distinctive use instances we now have for this device. Not solely was the onboarding course of distinctive, however even the gross sales course of to start with was a nice expertise. I’ve appreciation for the complete workforce!
What do you like most about ActiveCampaign?
What I like most about ActiveCampaign goes past the device, and it’s really the folks and help and training you obtain. Their on-line training and sources are second-to-none.
RidgeIT has the proper basis for fulfillment with ActiveCampaign, due to the help of the gross sales, onboarding, and training workforce. We’ll make sure you observe up with Leigh and the RidgeIT workforce in a number of months to share a number of ActiveCampaign success metrics with you!
If you wish to be taught extra in regards to the platform that RidgeIT makes use of every single day to allow its advertising and marketing and gross sales groups, attempt ActiveCampaign without cost immediately.
