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All the things You Must Know About FAQ Movies


August 23, 2022·6 min learn

In the event you’re trying to save time in your gross sales reps and make discovery extra self-serve in your patrons, it’s time to spend money on FAQ movies.

FAQ movies aren’t precisely a brand new idea. Lengthy utilized by buyer assist and expertise groups, they assist lower down on the forwards and backwards answering your clients’ most ceaselessly requested questions. And can be found on-demand and fully self-serve.

We’re seeing a possibility to leverage the idea of an FAQ video, or what the Vidyard workforce likes to seek advice from as an “80% video,“ earlier within the purchaser’s journey to assist save a ton of time for all these concerned in analysis or shopping for choices.

Learn on to be taught what an FAQ (or 80%) video is about. And, as entrepreneurs, why we should always produce this content material for our gross sales groups—asap.

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  1. Contents
  2. 1. What are FAQ Movies?
  3. 2. Advantages of Producing an 80% Video
  4. 3. Finest Practices for Creating an FAQ Video
  5. 3.1 Discover the Proper Inquiries to Reply
  6. 3.2 Function Staff to Ship the Message
  7. 3.3 Leverage a Video Platform
  8. 3.4 How Lengthy Ought to FAQ Movies Be?
  9. 4. FAQ Video Distribution Channels
  10. 4.1 Gross sales Conversations
  11. 4.2 Further Distribution Channels for FAQ Movies
  12. 5. Have 80% of your Questions on FAQ Movies Been Answered?

What are FAQ Movies?

How a lot does your resolution price? Do you provide customization companies? What instruments do you combine with? These are only a pattern of what your reps might hear on the reg—or probably the most ceaselessly requested questions they get from potential clients.

Creating FAQ movies is straightforward to assist lower down on the forwards and backwards and save your gross sales groups a ton of time. However what are they? As they sound, FAQ movies are a sort of video that goals to reply the most typical questions on your product or resolution.

checklist graphic

Get the FAQ Movies Guidelines checklist graphic Able to make an FAQ or “80%” video? This checklist covers all of the issues you should know to get it proper. Get the Listing