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Emirates Expands International Retail Footprint to Africa




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Emirates, the world’s largest worldwide airline, is increasing its retail footprint in Africa by opening its first Emirates World Retailer in Nairobi, Kenya. That is the primary of many deliberate shops throughout the continent, demonstrating the airline’s dedication to serving its African prospects.

Emirates Travel Store Africa
Emirates retail area Gloucester Highway London 81024 ©Richard Eaton 07778 395888

The Emirates World Retailer, nestled throughout the fashionable Dice on Riverside Drive, offers Kenyan travellers with a complete journey expertise. From personalised recommendation from knowledgeable consultants to interactive shows showcasing the airline’s premium choices, the shop affords a novel mix of service and innovation.

A grand opening ceremony was held to mark the launch of the Emirates World Retailer. Adil Al Ghaith, Senior Vice President of Business Operations, Heart, and His Excellency Dr Salim Alnaqbi, UAE Ambassador to Kenya, graced the occasion.

“The Emirates World Retailer affords Kenyan prospects a novel alternative to expertise the Emirates distinction,” stated Adnan Kazim, Emirates’ Deputy President and Chief Business Officer. “With our educated workers and interactive shows, we purpose to encourage and inform our prospects, making their journey journey much more memorable.”

Professional Help, Personalised

The Emirates World Retailer offers a heat and welcoming environment harking back to the premium cabin expertise supplied by Emirates. The spacious 330-square-meter retailer options an open-plan structure, permitting prospects to discover the airline’s services at their very own tempo.

The shop contains a life-size duplicate of the Emirates A380 Onboard Lounge, permitting guests to expertise the luxurious atmosphere firsthand. Moreover, interactive applied sciences just like the selfie mirror provide a enjoyable and interesting approach to discover the world of the Emirates.

With devoted customer support counters and revolutionary self-service kiosks, the Emirates World Retailer offers a seamless and environment friendly journey expertise. Professional consultants are available to tailor itineraries and provide personalised journey recommendation, whereas kiosks enable for fast and straightforward transactions.

Constructing a Brighter Future Collectively

Emirates is marking a big milestone in Kenya, celebrating 30 years of operations. Since its inaugural flight in October 1995, the airline has offered seamless connectivity to Dubai and past, carrying over 5 million passengers to and from the nation.

Emirates and Kenya Airways joined forces in 2023 to supply seamless journey throughout Africa. This partnership has expanded Emirates’ community to twenty-eight extra locations, together with Mombasa, Kigali, Bangui, Nampula, Kilimanjaro, and extra. Over 12,000 passengers have already skilled the comfort of this interline settlement.

The Emirates Airline Basis is devoted to enhancing the lives of youngsters in Kenya. The Basis helps three native organizations: Little Prince Nursery and Main College, which affords holistic training and rehabilitation; Alfajiri Avenue Children, which offers a protected haven and artwork remedy applications; and Starehe Boys’ Centre, which affords tutorial help and scholarships to underprivileged boys.


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