Even nice issues come to an finish someday, and that point has formally arrived for Dwell. When you’re one among our shoppers who makes use of Dwell, you may know that we already began reaching out to you to make sure a clean transition. When you’re not, this text will present a bit extra context and you probably have any doubts about this announcement, don’t hesitate to attain out to us or discuss to your Buyer Success Supervisor.
For individuals who will not be accustomed to the product, Dwell began as a dwell running a blog platform targeted on information/media corporations on account of the ScribbleLive acquisition in 2019.
Rock Content material is laser targeted on serving to manufacturers to excel in content material advertising and marketing and since Dwell has a media-focused DNA, it differs fairly a bit from our goal ICP – companies, companies, and enterprises in search of the perfect sources to satisfy their evolving advertising and marketing wants.
That’s why we’ve determined to sundown Dwell. However what precisely does this imply for Rock Content material shoppers who use it, and depend on it on a regular basis? We hear you, and we’re right here to reply these questions.
What Is the Sundown Timeline for Dwell by Rock Content material?
Present customers ought to be conscious that Dwell will likely be obtainable till December 2023, so there may be loads of time to work on the transition and make it as clean as doable for our shoppers. All present contracts will likely be honored and we’re asserting it now to make it simpler for all shoppers to make an knowledgeable determination concerning their subsequent steps, supported by our workforce.
Nonetheless, as with every product transition, the earlier we begin planning and dealing collectively on constructing your personal transition plan, the higher. Since we began planning the sundown, we had been searching for for an answer that will higher match our clients’ wants.
For months we labored to make this transition simpler, and we wouldn’t make this determination if we hadn’t discovered an amazing answer. After contemplating a number of choices, we partnered up with an organization that gives an amazing possibility that may meet your wants simply as (if not higher than) Dwell. So enable us to formally introduce you to Enviornment.
What Is Enviornment?
One cause why it took us longer than anticipated to sundown Dwell was the necessity to discover a strong transition path to our clients and once we discovered Enviornment, we knew it was an ideal match. We really met them, as a result of a few of our shoppers had been very obsessed with their product and we had a number of success circumstances of Dwell to Enviornment migrations.
Enviornment is a communication-centric platform that delivers an answer much like Dwell, however with even cooler options. It allows manufacturers and media organizations to create content-centric, dwell communities of every kind and sizes a chance to attach with each other.
It’s additionally very a lot in keeping with Rock Content material’s mission to offer the very best expertise for our clients. Right here’s a better take a look at why we’re so enthusiastic about Enviornment and hopefully our shoppers will likely be, too.
- Enviornment makes it a snap to create engaging, participating dwell weblog experiences that may assist strong search engine optimization and increase engagement by way of the roof.
- Enviornment helps dwell chats designed to ship your conversion charges hovering in your platform of alternative.
- Enviornment customers get pleasure from entry to alternatives to deepen and improve engagement with helpful options like polls, Q&As, reactions, feedback, and extra – similar to on social media.
- Enviornment streamlines the duty of gathering, organizing, and making use of helpful first-party information – an absolute should in at this time’s digital panorama.
- Enviornment is a no-code answer, so it’s extraordinarily user-friendly and an possibility anybody can get began with simply, rapidly, and intuitively.
- Enviornment integrates seamlessly with a lot of your favourite monetization choices, as nicely – like AdSense, AppNexus, and DoubleClick.
- Enviornment’s buyer assist interface is second to none, providing a number of methods to get in contact anytime you want help.
In different phrases, Enviornment is a far more superior and complex answer than Dwell. Reasonably than competing, we selected to companion up! We will’t wait so that you can get to realize it and to begin integrating it into your communication plans to your firm.
What Are We Doing To Guarantee A Easy Transition To Clients?
Sure, we’re sunsetting Dwell. However we additionally perceive that it takes time and planning to totally transition from a product you’re keen on, belief, and have been used to as you’ve grown your corporation and its attain.
We’re honoring all contracts and we will likely be versatile about renewals, so clients can have the suitable time to work on new integrations and plan the transition till December 2023. If clients want extra time, we’re open to dialogue to make sure a very tender transition.
We’re solely referring clients to Enviornment as one answer. However it’s at all times the purchasers option to comply with the perfect path they imagine for his or her companies. And we will likely be right here to assist in each approach doable.
All lively and former clients are being instantly contacted by our Buyer Success Administration for clarification in regards to the sundown of Dwell and to outline collectively the perfect renewal choices for his or her model to allow them to have a clean transition, regardless in the event that they select Enviornment or different choices.
We’re presently intoducing Enviornment to clients and, if they’re , we join them instantly with the seller for additional clarifications and negotiations. However we at all times ensure that it’s as much as the shopper to determine the perfect path they need to take for his or her companies.
