Whether or not you wish to begin a aspect hustle or a brand new profession change, working as a contract social media supervisor can offer you freedom whereas nonetheless engaged on tasks you’re captivated with.
Nevertheless it’s onerous to know the place to start, and you could have extra questions than solutions on methods to earn a living as a social media supervisor. Let’s evaluation what it is advisable to get began.
Oh, and if you wish to hear recommendation from our personal inside social media group right here at Hootsuite on methods to change into a social media supervisor, watch this video:
A contract social media supervisor is a social media professional employed by shoppers who need to outsource their social technique and execution.
Usually, freelance social media managers work with a number of firms and shoppers at a time.
Companies generally provided by freelancer social media managers can embrace:
- Social media technique
- Creating and managing content material calendars
- Content material creation (images, design)
- Content material writing
- Scheduling and publishing posts
- Group administration (participating with followers, answering DMs and feedback)
- Analytics and reporting
If you wish to comply with the freelance path, you’ll have to domesticate entrepreneurial abilities on high of your social media administration experience.
You could be nice at getting outcomes on your shoppers, however you possibly can find yourself struggling if your online business processes aren’t strong.
Listed here are 9 abilities you must hone if you wish to change into a profitable social media supervisor.
Content material writing
Social media has grown extra visible in recent times, however a very good caption goes a great distance in growing an engaged neighborhood.
Freelance social media managers must be good at copywriting and modifying, as the simplest social media posts are brief, snappy, and witty.
Your social calendars need not appear like this 👇
With our assist you can begin to make a transparent, concise plan. https://t.co/RfbnZqSJ8w pic.twitter.com/D2tagWGjTi
— Hootsuite 🦉 (@hootsuite) November 20, 2022
Content material creation
A contract social media supervisor wears many hats, and content material creation is not any exception. In lots of instances, you could be anticipated to create graphics, TikTok movies, or images.
You don’t need to be a Photoshop professional, both. Instruments like Canva make design tremendous straightforward with templates tailor-made for social media posts.
Whether or not you’re recording movies for TikTok or taking pictures for Instagram, you want a smartphone able to capturing content material and modifying it for numerous social media platforms. Every platform has its personal picture and video specs, so ensure you’re creating content material that matches.
Group administration
There are lots of people interacting with a model’s social media pages. From DMs, feedback, and evaluations, a social media supervisor could also be anticipated to answer to every message.
It’s time-consuming, and plenty of manufacturers outsource this facet of social media administration. Good neighborhood administration requires being organized and meticulous (guaranteeing no customer support points are missed), following the model’s tone of voice pointers, and having real interactions with the neighborhood.
Evaluation and reporting
This can be a huge one. Social networks provide quite a lot of information, and your shoppers will count on you to have the ability to accumulate and analyze it. You want to have the ability to type via the numbers to seek out actionable insights.
You’ll possible want to supply a month-to-month report to point out your shoppers the outcomes of your campaigns. (Psst, right here’s a free social media report template.)
Your social reviews ought to define the outcomes of your work, highlighting viewers progress, engagement charges, attain, and direct gross sales/conversions, if relevant.
Presentation and gross sales
As a part of your freelance enterprise, it is advisable to have the abilities to pitch and promote your companies to potential shoppers. That is most likely a talent you didn’t want in your company life as a social media supervisor, but it surely’s very important as a freelancer.
One of many hardest issues about freelancing? Consumer tasks can finish, and you could not have new shoppers lined as much as take their spots. Getting good at freelancing means studying methods to maintain your eyes open for brand spanking new alternatives.
Pitching and promoting your social media companies will change into extra comfy the extra you apply.
Consumer relationship administration
Bettering your relationships along with your shoppers can develop your online business. In spite of everything, in case your shopper likes working with you, then likelihood is they’ll proceed to ship work your approach. They could even refer you to others of their community or provide a testimonial on your web site.
Constructing and sustaining shopper relationships is essential to being a profitable social media supervisor. Whereas your present shoppers are essential, you don’t need to neglect different relationships. You’ll need to maintain tabs in your potential shoppers and previous shoppers and allow them to know you probably have availability.
Trendspotting
Social media managers have to have their fingers on the heartbeat of the newest traits. This will imply all the things from memes to present occasions. With out this angle, social media campaigns can look outdated or not related.
For instance, Wendy’s used the timing of the FIFA World Cup 2022 to advertise a particular prize for the winners of the USA vs. England recreation. The successful nation scored free fries within the Wendy’s app.
IT’S ON… free chips for England if we win. #ThreeLions https://t.co/wcHFj3gjaU
— Wendy’s UK (@wendysuk) November 22, 2022
Because the recreation resulted in a draw, each international locations acquired free fries (or chips for the English).
Nobody misplaced. THEREFORE EVERYONE WINS. Free fries with buy within the Wendy’s app. pic.twitter.com/Wf19A9jLy2
— Wendy’s (@Wendys) November 25, 2022
all of us want free chips after this #ENGUSA pic.twitter.com/wA8ybVJyqa
— Wendy’s UK (@wendysuk) November 25, 2022
Undertaking administration
Group is one other essential talent for freelance social media managers. Not solely do it is advisable to handle content material calendars, however you additionally have to maintain monitor of your personal enterprise. Whereas you could have labored with mission managers in previous roles, going freelance means taking over this job your self.
You’ll want a social media administration workflow to make sure property are delivered on time and authorised by your shoppers. You’ll additionally want a course of to make sure your invoices are getting delivered and paid.
Advertising and technique
Understanding advertising methods and the way they’ll affect your social media campaigns are non-negotiable abilities. You could be chargeable for making a social media advertising technique that aligns with the shopper’s enterprise targets — and even should you aren’t creating the technique, you’ll possible be following another person’s.
Each social media publish wants cautious reflection on the way it helps develop the shopper’s enterprise. Strategic considering turns a social media publish into participating content material.
Step 1: Arrange your online business
Earlier than you possibly can work as a contract social media supervisor, you must take into account what it is advisable to do legally to arrange a enterprise.
This can differ relying on nationwide and native legal guidelines, however could embrace:
- Deciding which kind of enterprise you must register (equivalent to a sole proprietorship or a restricted legal responsibility firm).
- Registering your enterprise title (which must be distinctive); examine trademark databases if you need the choice to trademark your model sooner or later.
- Registering for a tax quantity (not all freelancers want one, so make sure you analysis the factors on your state of affairs).
- Getting your enterprise license (which often must be renewed yearly).
- Making a enterprise checking account (non-obligatory, examine with an accountant).
Alongside the best way, you would possibly need to seek the advice of with a tax skilled to find out how a lot of your earnings you must put aside for taxes. They could additionally have the ability to present recommendation on which enterprise kind would greatest fit your wants.
You may additionally need to create a enterprise electronic mail and social media accounts (or a minimum of reserve the handles for your online business title, in case you determine to construct them up in a while). This can be helpful once you begin advertising your online business extra publicly and want to determine a model.
Step 2: Construct a portfolio
When you’ve taken care of the authorized facet of freelancing, you must take into account making a portfolio to show your experience.
There are a couple of other ways to showcase your skilled portfolio. Some concepts embrace:
- Constructing a web site
- Utilizing your LinkedIn profile
- Creating PDF information
- Utilizing a Google Folder to retailer your case research
For those who’ve solely labored full-time company roles, you should use tasks and examples from these roles to construct up your portfolio. Simply ensure you give attention to the social media advertising methods you’ve contributed to and the outcomes for which you had been accountable.
Step 3: Worth your companies
Pricing your companies might be some of the agonizing elements of a freelancer, particularly if you’re new and uncertain of what’s a good price. There are lots of points to contemplate, together with your required wage, enterprise bills, taxes, and extra.
We talk about some benchmark charges under, however you must take into account networking with fellow freelance social media managers to seek out out what they’re charging for his or her companies. Doing your personal major analysis will help you develop a aggressive price on your personal social media companies.
Step 4: Put your self on the market
Now comes the enjoyable half: touchdown your first shoppers. Regardless of how gifted you’re as a social media supervisor, it is advisable to put your self on the market for shoppers to know you’re out there as a freelancer.
Listed here are a couple of concepts that can assist you get began:
- Networking occasions. Networking occasions are an effective way to place your self on the market and meet new folks. If in case you have a particular area of interest, you could need to attend occasions the place you possibly can meet folks from that trade. And don’t neglect your fellow freelancers. They will present helpful insights into working as a freelancer and will even advocate you to their shoppers.
- LinkedIn. An optimized LinkedIn profile will help shoppers discover you and inquire about your companies. You may add portfolio items to your profile and community with friends on the platform.
- Social media teams. Many Slack and Fb teams usually have channels the place members can share freelance social media jobs. It’s additionally an ideal place to maintain monitor of traits and community with different freelancers.
- Phrase of mouth. Previous and present shoppers can change into an ideal supply of referrals. When you’ve labored with a contented shopper, allow them to know that you simply’re open to suggestions as they usually know different associates/contacts like themselves.
- Content material advertising. If you wish to construct a longer-term steady supply of shopper referrals, take into account beginning a publication, weblog, or YouTube channel. Your content material ought to cowl subjects potential shoppers could be excited about (equivalent to “social media suggestions for [your target industry]”) and embrace a CTA mentioning your freelance social media companies.
Step 5: Develop further abilities
Constructing associated abilities could make your resume stand out and will make shoppers rent you.
Listed here are some abilities to contemplate engaged on:
- Influencer advertising
- Paid social promoting
- Videography
- On-line repute administration
- Content material repurposing
Pricing your freelance social media work could be tough as a result of there are lots of variables to contemplate. Your social media administration price must be primarily based in your expertise, worth, enterprise bills, and your shopper’s funds and scope of labor required.
It additionally will depend on what the shopper wants for social media. For instance, a shopper might want an Instagram technique, however they might additionally ask for content material creation, publish scheduling, month-to-month analytic reviews, and neighborhood administration.
Earlier than you give a possible shopper a quote, it helps to know what they want.
Scheduling a discovery name can help you ask questions concerning the shopper’s enterprise mannequin, goal prospects, advertising budgets, KPIs, and any historical past of working with freelance social media managers to uncover potential crimson flags. It additionally helps the shopper get to know you and make sure you’re a very good match for the job.
So what are the tough estimates for the way a lot a contract social media supervisor fees? Right here’s the common pay in the USA, in line with ZipRecruiter:
- Common annual pay: $52, 613
- Common hourly price: $25.29 per hour
- Majority of salaries vary: $36,000-$60,500
- High earners (ninetieth percentile): $84,500 yearly
Primarily based on the scope of labor, you additionally have to determine if you’ll cost an hourly price, month-to-month retainer, or one other association (i.e. % of income per lead generated).
Month-to-month retainers are greatest for long-term tasks and can prevent numerous time you’d in any other case spend on time monitoring.
At all times maintain your resume updated
Resumes aren’t all the time required by potential shoppers. Usually a powerful portfolio and suggestions are sufficient. However typically they ask, so it’s good to have an up to date resume out there. You need to use our free social media supervisor resume templates to get began.
Trace: You may additionally need to collect testimonials from previous and present shoppers to spice up your repute. You can too create case research to advertise your experience.
Talk along with your shoppers
One of the simplest ways to develop a sustainable enterprise is to safe ongoing tasks or retainers. Since social media is an ongoing necessity, your shopper most likely desires you to handle it month-to-month. However this could solely occur in the event that they belief you. A part of that belief is communication.
As a contract social media supervisor, sturdy communication is your duty. In case of any delays, be immediate and clear. Creating an distinctive shopper expertise is one of the simplest ways to retain present shoppers (and possibly even earn a referral or two!).
Perceive invoicing and taxes
At all times be certain that to signal written contracts with new shoppers, which ought to include your most well-liked cost phrases and penalties for late funds. A typical cost time period is 30 days.
You could need to get invoicing software program to ship skilled invoices with due dates and automated reminders for cost. Some accounting software program additionally consists of invoicing together with monitoring bills.
Don’t neglect to put aside a share of your cash for taxes. The sum of money you must save will rely in your native legal guidelines, so it’s greatest to seek the advice of an accountant to find out the tax price.
Use social media administration instruments to save lots of time
Investing in instruments will help you save time whereas engaged on social media administration.
A social media administration device like Hootsuite lets you schedule posts, create analytics reviews, and reply to feedback and DMs, all from one dashboard. And, bonus, you possibly can ditch the spreadsheets because you gained’t want them to identify traits or extract insights.
Study extra about how Hootsuite will help you simply deal with a number of shoppers’ social media accounts:
Save time managing your social media presence with Hootsuite. Publish and schedule posts, discover related conversions, have interaction your viewers, measure outcomes, and extra — all from one dashboard. Strive it free in the present day.
With information from Laura Wong.
Do it higher with Hootsuite, the all-in-one social media device. Keep up to the mark, develop, and beat the competitors.